Tuesday, March 27, 2012

How to Market Law Firm in Malaysia That Give Results

By Jean Paul


Marketing is regarded as the most effective method of attracting and retaining new customers into a law firm. Most law firms in Malaysia rely on repeat customers and referrals to promote their growth. However, there is no substitute to a proper business plan that gives more weight to marketing. Despite its level of significance, small and medium enterprises find marketing quit challenging especially during start-up. A good marketing strategy is what can support sufficient business growth and aid in attracting more customers into the firm. Using simple and effective marketing tools, it is possible to boost legal practice of all nature and at all levels.

When marketing, it is important to target all potential customers. This can be done through mass media. Penetrating the market may not be easy during the initial stages; but slowly by slowly the business opens up and begins to compete favourably with others. As an existing legal service provider, a firm would have to outdo the numerous entrants getting into the industry and work harder to retain even the most loyal of its customers. Crafting the most catching message will illuminate the image of your firm and influence a very significant portion of the Malaysian market; taking your law business to the next level. The message catches the attention of the audience when it clearly outlines unique aspects of the services offered by your firm and describes the benefits of the firm above others.

A well crafted message is most effective when it targets a particular audience. It is important to get connected to your audience through common methods such as networking, good customer relations, giving written handouts and leaflets, using Search Engine Optimization (SEO) for internet marketing, advertisements and promotions through mass media and wide spread campaigns where the law provides for it. For some time, legal practitioners were not allowed to advertise their services. However, relaxation of this rule gives room for lawyers to market their services.

It is necessary to get and maintain a list of contacts who act as potential customers. This list can be used to send out the contacts of the law throughout Malaysia and beyond. The contact information allows customers to communicate to referrals. It also enables potential clients to get the most basic information about the firm and make calls.

The importance of marketing to Malaysian law firms cannot be understated. In such a competitive environment, marketing enables a law firm to capture and retain loyal customers who can make further contributions to its growth through a series of referrals. Even a firm that seems to have captured many customers must continue marketing in order to retain and attract new ones.

The internet offers a big opportunity for Malaysian law firms to market their services worldwide. The online platform is very convenient and has a potential of reaching out to very many good clients. A proper web site marketing strategy is necessary to drives traffic to the law firm. The content should engage the visitor and pre-sell the law firm's services in advance. Integrating various marketing strategies in the law firm's plan is sure way of fanning growth.




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